Order delivery

Delivery methods

Depending on the volume of the order, its collection is carried out within 1-3 working days. Dispatch – in the morning, if the goods are in stock. If you made a purchase after 13:00, then the shipment is possible on the next business day. Attention! Due to quarantine, processing and delivery of goods may take longer. Our manager will notify you of the approximate date of dispatch. In Khmelnitsky: 1. Pickup : you can pick up the goods from the point of issue at the address: Khmelnitsky, st. Podolskaya 17/1. (this method is temporarily unavailable due to quarantine) 2. By courier around the city , when ordering from 500 UAH for free, when ordering up to 500 UAH – 30 UAH In Ukraine: 1. With the help of courier services : New mail, Ukrposhta, Delivery, In- Half. Please note that the parcel is stored in the office for up to 5 days. 2. Address delivery : by courier services to your address. To other countries: Delivery of goods to other countries is carried out via EMS (Express Mail Service) – an expedited international delivery service. See overseas shipping rates here.

Cost of delivery

In the city of Khmelnytsky In Ukraine
Free of charge: – At the point of issue: Grand Present store. (this method is temporarily unavailable due to quarantine) – By courier around the city when ordering from 500 UAH for free. – Courier in the city when ordering up to 500 UAH – 30 UAH. The delivery price is calculated individually according to the tariffs of a separate courier service: 1. New mail – the cost of delivery of small-sized goods from 50 UAH. 2. Ukrposhta – the cost of delivery of small-sized goods from 30 UAH. 3. In-Time and Delivery – delivery cost from 40 UAH. 4. Address delivery from 75 UAH.

Important! All goods are pre-checked in the warehouse before shipment. We are not responsible for the quality of delivery of goods by the transport service. Therefore, check the complete set, the integrity of the package and the absence of mechanical damage directly at the time of receipt of the goods at the post office or in the presence of the courier. In cases where you find an incomplete set or some kind of damage, you have every right not to pay for the goods or refuse to receive them.

Order payment

Payment Methods:


  • at the point of issue: store "Grand Present" Khmelnitsky, st. Podolskaya 17/1;
  • upon delivery by courier;
  • cash on delivery (order amount from 200 UAH) upon receipt of the goods at the representative office of the carriers "Nova Poshta", "Ukrposhta", "Delivery", "In-Time".

Cashless payments

  • prepayment to a PrivatBank card;
  • payment to a checking account.

Minimum order amount

For retail buyers: To buy a product at a retail price, you must order for at least 75 UAH. For wholesale buyers: To buy goods at a wholesale price, you must order for at least 5000 UAH. Wholesale buyers undergo pre-registration and verification, and after confirmation by the site administration, they can make purchases at wholesale prices. Note! Goods up to 200 UAH are not sent by invoice. In this case, sending only with full prepayment.

How to place an order?

Through the site – we accept your orders through the site around the clock (24 hours and 7 days a week), here you can see the entire range of products and place an order through the basket. If you have not figured out how to use the shopping cart, you can simply write the names of the goods and their quantity in the online chat (but only during business hours), which is located in the lower right corner on any page of the site. By phone (067) 312-52-59 – only during working hours (from Monday to Friday, from 09.00 to 17.00), for this you need to dictate to the manager the names of the goods or their articles, their quantity, as well as the recipient's data: first name, last name , phone number, delivery address. By e-mail grandpresent@gmail.com – you can do this around the clock, just send an email with a list of goods and their quantity, as well as the recipient's data: name, surname, contact phone number, delivery address.

How to place an order on the site through the basket?

Go to the group of products you are interested in. Opposite the item you have chosen, in the field, specify the required quantity of goods and click the "Add to Cart" button. After you have finished placing an order, click on the link at the top of the page – "Cart". If an order needs to be adjusted, you can change it directly in the Shopping Cart. Specify your details (fields with asterisks are required), if necessary, leave a comment to the order. Click the "order confirmation" button. Your order has been sent! After processing the order, our manager will contact you to clarify the details.